Returns & FAQ
We want to make sure you love our products, and quality is guaranteed. However, selling digital products is a slippery slope. Since delivery of your product is immediate (or almost immediate, depending on the nature of the internet!), all sales are final. Fulfillment is provided by BookFunnel - you will receive a separate email directly from them with a download link. They can also assist with download issues. If you're still having an issue with the product, please reach out via email at ron-perry-shop@support.fourthwall.com and we'll do our best to assist you. This quick and simple step will help us provide a speedy resolution.
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
Since orders are fulfilled immediately by BookFunnel, it is not possible to cancel an order for a digital product. If you have questions, please reach out to us via email at ron-perry-shop@support.fourthwall.com.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Refunds Policies
Digital Orders
All digital sales are final. If you have any questions, please reach out via email at ron-perry-shop@support.fourthwall.com
Donations and Tips Cancellation Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International Orders
Will I have to pay any additional taxes on my order if I’m located outside of the US?
International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.